QA & Test Analyst- 8month FTC

QA & Test Analyst - 8month FTC

Fixed-term contract for the duration of Programme Drive 

The Opportunity 

Quality sits at the heart of what Programme Drive is trying to achieve. Lawfront is consolidating seven hub firms onto a unified technology stack, and the confidence to go live on any platform depends entirely on whether the testing has been done properly. This is where you come in. As QA & Test Analyst, you will own the quality assurance and testing function across all Programme Drive products, ensuring that what gets delivered to end users across the group works as it should, every time. 

The scope is broad. You will be responsible for QA and testing across Aderant Expert Sierra, Clio Operate, and NetDocuments, working closely with the development and BA teams throughout the build and configuration cycle, with the data team on migration validation, with the Education and adoption team as users are prepared for new ways of working, and with end users across the hub firms on user acceptance testing. You will design and maintain test scripts, coordinate UAT cycles, manage defect tracking, and ensure that testing is structured, evidenced, and completed to a standard that gives the programme team the confidence to proceed. 

If you are methodical, thorough, and motivated by the idea that good testing is what separates a successful technology rollout from a difficult one, this role will suit you well. 

What You Will Do

• Design, build, and maintain structured test scripts for Aderant Expert Sierra, Clio Operate, and NetDocuments, covering functional, regression, and integration testing scenarios across all hub firm deployments
• Plan and coordinate user acceptance testing cycles, working directly with end users at each hub firm to prepare them for testing, support them through it, and capture and triage the outcomes effectively
• Work closely with the data team to validate migration outputs, confirming that data has transferred accurately and completely from source systems into the target platform before sign-off is sought
• Own defect management across the testing lifecycle, logging, prioritising, and tracking issues to resolution, and ensuring that nothing progresses to go-live with outstanding defects that have not been assessed and accepted
• Work closely with developers and business analysts throughout the build and configuration cycle, contributing QA input early in the process, reviewing requirements and designs for testability, and ensuring that defects identified in testing are communicated clearly and resolved effectively
• Establish and maintain a QA framework for Programme Drive that is consistent across products and hubs, with clear entry and exit criteria, test coverage standards, and sign-off processes that the wider delivery team can rely on
• Engage with hub IT teams, configuration specialists, and vendors to ensure defects and test findings are understood, prioritised correctly, and resolved within timescales that protect the delivery schedule
• Produce test summary reports and exit documentation that give the programme team and hub leadership a clear, evidence-based view of readiness before each go-live decision is made
• Build and maintain a library of reusable test assets, including regression packs and UAT scripts, that can be adapted efficiently as each new hub goes through the deployment cycle
• Act as the quality conscience of the programme, raising concerns early when scope, timelines, or resourcing put testing thoroughness at risk, and working constructively with the delivery lead to find solutions
• Coach and support end users through UAT, working alongside the Education and adoption team to help them understand what they are testing, how to record findings accurately, and what good looks like, so that user sign-off is meaningful rather than procedural 

What You Will Bring 

• At least three years in a QA, testing, or quality assurance role, with a track record of delivering structured test cycles in a technology implementation or systems deployment context
• Proven ability to write clear, well-structured test scripts and UAT documentation that end users can follow without needing a technical background, and that produce consistent, comparable results
• Experience planning and managing UAT cycles end to end, including scoping, scheduling, onboarding end users, facilitating testing sessions, and consolidating outcomes into actionable findings
• Solid understanding of defect management, including how to categorise, prioritise, and track defects through to resolution, and how to make a clear, evidence-based case for blocking or proceeding
• The ability to manage concurrent testing workstreams across multiple products and hub deployments without losing rigour, and to keep stakeholders informed of progress and risk throughout
• A methodical, detail-oriented approach to quality assurance, with the tenacity to investigate edge cases and the judgement to distinguish a genuine risk from an acceptable limitation
• Strong interpersonal and communication skills, with the ability to work effectively with both technical teams and non-technical end users, and to present testing outcomes clearly to programme leadership
• Experience producing test documentation that is fit for purpose as an audit trail, including test plans, scripts, execution logs, defect registers, and exit reports
• The composure to maintain testing standards under delivery pressure, and the confidence to push back constructively when quality is being compromised in the name of speed 

What Would Set You Apart 

• Hands-on experience testing legal technology platforms, particularly practice management, case management, or document management systems; familiarity with Aderant Expert, Clio Operate, or NetDocuments would be a significant advantage
• Experience with data migration testing, including the validation of migrated records against source systems and the design of reconciliation checks that give stakeholders confidence in data integrity post-migration
• Familiarity with test management tooling, whether formal platforms or structured approaches within project management tools, and an understanding of how to use them to maintain visibility across a multi-workstream test programme
• Prior experience working within a structured programme delivery environment, with an appreciation of how QA and testing gates fit into a broader go-live framework and what it takes to protect them when delivery timelines are under pressure 

If this sounds like something of interest then please click below to apply and one of our team will be in touch.

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