Receptionist

We're excited to offer a great opportunity for a Receptionist to join our dynamic Front of House team in our Salisbury office. This is a full-time permanent role (37.5 hours per week).

We are committed to providing outstanding client service, and we’re looking for a professional and approachable receptionist to join our team. This is a varied role that combines both telephony and front-of-house duties, ensuring our office runs smoothly and creating a welcoming environment for our clients, visitors, and staff.

Responsibilities:

• Telephonist Duties:
  • Answer all incoming calls promptly and professionally, ensuring they are directed to the right person.
  • Check voicemail messages regularly and follow up as needed.
  • Forward faxes and monitor email inboxes, directing relevant messages to the appropriate team members.
• Front-of-House Duties:
  • Welcome visitors with a friendly and professional approach, ensuring they have a positive experience at all times.
  • Manage the visitor registration process, including issuing visitor badges and keeping track of entry details.
  • Ensure the reception area is tidy, organised, and presentable, including arranging literature and maintaining the appearance of the space.
  • Oversee meeting room bookings and the coordination of refreshments for meetings, ensuring all facilities are ready and well-equipped.
  • Maintain office supplies and work with the team to ensure a steady stock of beverages, snacks, and office essentials.
• Administrative Support:
  • Assist with administrative tasks such as managing deliveries, distributing mail, and ensuring the office is fully stocked.
  • Collaborate with the Facilities Manager to support office maintenance and deal with any facilities issues as they arise.

Skills & Experience:

• Previous experience in a receptionist or customer service role is beneficial, it’s not essential—we’re happy to provide full training.
• Excellent communication skills with a professional, friendly manner.
• Strong organisational and multitasking abilities.
• Proficiency in Microsoft Office and basic office equipment.
• Ability to maintain confidentiality and ensure the security of sensitive information.

If you’re a proactive and organised individual, with a passion for providing exceptional client service, we would love to hear from you!